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Operating Effectiveness Lead Analyst

Cigna · Bengaluru, India · listed 30 days ago
Senior

Your role will include: 1) Transformation & Value Delivery Lead cross‑functional LSS projects end‑to‑end (charter → control), converting VOC into CTQs and measurable outcomes (DPMO↓, FTR↑, NPS↑, AHT↓, rework↓). Drive Lean/Kaizen interventions—waste elimination, standard work, mistake‑proofing,…

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