Manager in Customer Service Team- Song (GN)
Accenture Singapore · listed 2 days ago
Customer Support
THE WORK: • Planning, designing and delivering customer interaction solutions across IVR, web, email, chat, SMS, and social media channels. • Serve as a subject matter expert in CCaaS platforms (Salesforce Service Cloud, Sprinklr, AWS Connect, Genesys Cloud, Nice CXOne, Microsoft Dynamics 365),…
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