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Assistant Manager - WFM

EXL Service · Cebu, Cebu Province (Central Visayas), Philippines · listed 16 days ago
Store / Shift Management

Monitors the queue real-time while tracking, documenting and communicating agent activity on multiple lines of businesses Prepares and publishes the Intraday and other relevant reports while ensuring accuracy and timeliness of data * Manage Daily, Weekly, and Monthly schedules * Work closely with…

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