
Senior Service Desk Analyst
Hermanson Company · Kent, Washington, United States · listed 26 days ago
Senior
Responsibilities/Tasks: • Solve Tier 1 & Tier 2 tickets. • Serve as escalation point for complex service desk tickets. • Diagnose and resolve advanced hardware, software, and access issues. • Administer Microsoft 365 environment (user provisioning, access control, device compliance). • Manage…
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