Field Service Engineer
Agilent Technologies · China-Remote Location-Changzhou · listed 7 days ago
Engineering (other)
Job Description 1.负责大客户的仪器安装、调试、维修、维护、培训等相关技术支持工作, 包括但不限于LC、GC、GCMS等相关的硬件及相应的软件等; 2.提供主动式设备健康管理服务, 处理复杂技术问题与跨部门协同,推动客户需求闭环管理, 支持客户业务发展与实验室运营, 支持服务合同和业务增长,参与知识沉淀与团队能力建设; 3.及时解决客户问题,确保客户满意度,维护良好客户关系; 4.按照公司流程有效的完成其他各项工作。 Qualifications…
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