Help Desk Specialist I Shift Lead (Copyright)
Community Wellness Services of Chicago · Washington, DC · listed 10 days ago
SeniorStore / Shift Management
Job Description The Help Desk Specialist I – Lead serves as the senior resource and daily point-of-contact for Help Desk Specialists providing first-contact technical and customer service support. This role supports queue management, ticket quality, escalations, and mentoring of junior staff, while…
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