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CX Social Media Sr Analyst

DiDi Global · Mexico City <div class="col-xs-6, MEX, Mexico · listed yesterday
SeniorMarketing / Comms

The Social Media CX team is a critical extension of CX Operations, managing customer interactions in high-visibility channels where speed, accuracy, and consistency are key. In this role, you&rsquo;ll own end-to-end Social Media CX process optimization, focusing on operational response flows,…

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