CX Social Media Insights Sr Analyst
DiDi Global · Mexico City <div class="col-xs-6, MEX, Mexico · listed 11 days ago
SeniorMarketing / Comms
The Customer Experience Coordinator will work within the Social Media channels, leveraging listening tools, monitoring the quality of interactions, and tracking CX metrics to identify opportunities and mitigate reputational risk for the brand. Social media insights remain the core of the role, and…
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