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Service Desk Specialist – Level II (Tier 1)

DecisionPoint Corporation · 2025-3184 <div class="col-xs-6 · listed 50 days ago

Overview DecisionPoint seeks multiple Help Desk Specialists – Level II (Tier 1) to support daily IT operations for a large federal and DoD-aligned mission environment. These roles resolve advanced Tier 1 incidents, perform detailed triage, follow knowledge base procedures, and ensure high-quality…

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