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Service Desk Lead

DecisionPoint Corporation · 2025-3177 <div class="col-xs-6 · listed 84 days ago
Senior

Overview DecisionPoint seeks a Senior Service Desk Lead to oversee enterprise help desk operations supporting a large federal and DoD-aligned mission environment. This role ensures daily operational excellence across Tier 1 and Tier 2 support teams, driving service quality, SLA adherence,…

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